Guideline for Patients

When you arrive

Please remember to tell us if you have changed your name, address or contact details. We need to record these details to update your records and to ensure that we can contact you.

At the clinic:
On your first appointment, you will need to register:

  •  Your name
  •  Your address
  •  Contact details

Please bring an identification document (National ID cards – for locals, Work Permit Cards or Passports), to verify your personal information.

This information is kept in the clinic administration system and will help us to prepare your confidential medical records accurately. Your patient number is unique to you and will help us to locate your medical records and record your treatment. Please keep a note for it for future appointments or enquiries.